the Company

the Company

the Company


Le idee sono il nostro vero capitale

Crediamo nell’innovazione e nella possibilità di innescare il cambiamento investendo nelle idee e valorizzando il
talento collettivo delle Imprese. Crediamo nella praticità e nella concretezza e ci impegniamo a fare di ogni nostro
intervento una soluzione di efficacia misurabile per il Cliente, che la progetta e la realizza insieme a noi.

Ideas are our true capital

We believe in innovation and the possibility of driving change by investing in ideas
and promoting the collective talent of businesses. 
We believe in practicality and reliability and we strive to ensure that all of our activities represent effective, measurable solutions for the customer, who designs and develops them together with us.

Les idées sont notre véritable capital

Nous croyons en l’innovation et en la possibilité d’amorcer le changement en investissant dans les idées et en
valorisant le talent collectif des Entreprises. Nous croyons en l’esprit pratique et concret et nous engageons à faire de
chacune de nos interventions une solution dont le Client, qui la projette et la réalise avec nous, peut mesurer toute l’efficacité.



We are the Service Design Company that plans and supports the transformation of companies. For the better. With a team of over 160 people, we work with more than 50 international customers on over 70 active projects. Since 1993, together with them we have developed innovative services and processes that generate sustainable value and shared significance for organisations, their people and their customers.


We plan business community services and platforms. Every day we manage over 30 web communities which supply content and connect over 80.000 users from all over the world. In 2016 we involved over 5000 people in training processes. We work with a design-driven and user-centered approach with a collaborative method that we use to develop innovative and high-value solutions. To find out more discover the challenges that we take on every day.


Our approach begins with service design and in every project combines: DESIGN tools to devise, create and present; TRAINING tools to support people in processes of change; BUSINESS and SOCIAL COMMUNITIES to engage and involve people in learning, exchange and development processes. To find out more get all of the details on the disciplines and skills that our team brings to the field every day.


For years our business has had an international dimension. From the first overseas project in Peru involving training activities and the design of the sales networks of TIM Perù, through to a whole series of new countries and customers, this is where we have worked: Brazil and Chile (2000), Turkey and Greece (2001), Algeria (2002), China (2005), France and Spain (2013). To find out more discover our sites and their innovative features.