history

history

history

histoire

Making Together, una storia che continua

“Logos” (in greco: λόγος): significa “discorso”, “ragione”, una delle parole-chiave del pensiero occidentale.
“Telos” (in greco τέλος): è la “meta”, lo “scopo” di un’azione, il fine etico dei nostri comportamenti.
“Logotel” vuol dire dialogare con una finalità precisa: la soddisfazione dei nostri Clienti.

Making Together, the story continues

“Logos” (in Greek: λόγος): means “discourse”, “reason”, one of the keywords of Western thought.
“Telos” (in Greek τέλος): is the “destination”, the “goal” of an action, the ethical aim of our behaviour.
“Logotel” means interacting with a precise goal: the satisfaction of our customers.

Making Together, l'histoire continue

« Logos » (en grec: λόγος) signifie « discours », « raison », l’un des mots-clés de la pensée occidentale.
« Telos » (en grec τέλος) est l’objectif, le but d’une action, la fin éthique de nos comportements.
« Logotel » signifie donc dialoguer avec une finalité bien précise : satisfaire nos Clients.

2016

INTEGRATION

In order to keep on accepting the challenges launched by our Clients, we further reinforce the integration among competences, disciplines, generations and connection between analogic and digital. This year we are working on several projects for Enel Energia – we are carrying out the training project GoToSale, we are launching the platform Enelflow – the integrated community of Enel selling networks – and we are also developing the e-billing system and the new bolletta 2.0, which leads us to win the Adi Design Index award.
This is the year of Play Original, through which we give value to diversity and charm. More than 14.000 visitors attend the exhibition “Poetry – 21 words for…” during the Milan Design Week.

2015

RE-DESIGN

Due to the growing of new markets and to the transformation of the environment, we are re-interpreting the needs of our Clients, shaping the Need Design. Together with Leroy Merlin we are creating a format to imagine the shop of the future. We are carrying on the training path for the Telecom Italia Business Agencies in synergy with e-volution. This is the birth year of EKIP too, the community dedicated to the spare parts and the maintenance of PSA. What is more, we are starting collaborating with Museo del Novecento, in order to support it with design tools. We are organizing the first meeting of the Service design generation tour.

2014

INTERNATIONALIZATION

This is the year of France: Costa Extra, the Costa Croisières business community, is being launched together with Wemotion, the Peugeot France business community. We are launching Logotel France, our French company. Meanwhile, with Timescapes we won the Milano Design Award. Moreover, we are taking part to the foundation of the association Made in Lambrate, which promotes the cultural, economic and social development of the Milanese neighborhood Lambrate.

2013

PRODUCT/SERVICE

The first product designed in association with Logotel is marketed: it is the innovative “4-in-1” Flip children’s mattress for leading producer of night-time solutions, Dorelan.

2012

ON BOARD TRAINING

Our training leaves the classroom and climbs aboard ships: the first Costa Sales Academy “on board” training course for Costa Crociere partner travel agents.

2011

WESION

The Wesion project for Intesa Sanpaolo Corporate & Investment Banking - which lasted almost two years - is completed: 10 collaborative workshops involving 1500 managers. We are awarded the Premio Eccellenza Lido Vanni 2011 prize for “The Business of We - excellence in leadership".

2010

WECONOMY

We make our debut in the publishing sector: Dalai publishes the book “Weconomy – L’economia riparte dal Noi” (‘The revival of the economy begins with Us’). Within 4 months the second edition is reprinted, and this is followed by a blog, events, journals and services for the collaborative business.

2009

BUSINESS DRIVER

We plan a multi-module course for Banca Sella for creating coaches within the line. It is the first of dozens of “Business Driver” courses that we will organise from 2010 onwards.

2008

REAL SALES

We participate for the first time in the International Franchising and Trade Exhibition in Milan with “Real Sales”, 4 days of meetings to discuss new scenarios in the retail segment. Our sales community adventure also begins this year with Enel Energia, going by the name My-Village.

2007

CHINA

In Guangzhou, in Southern China, we hold our first 5-day workshop for over 50 employees of Chinese furniture producers to introduce them to a design concept that goes beyond the mere “product”

2006

DESIGN

Collective intelligence at the service of a new sales model: this is the project to redevelop the Auchan superstore in Mestre, with over 500 ideas collected from 400 employees at the superstore.

2005

TRAINING CENTER

We open our “Centrino” training centre in Castello di Virgoletta in Lunigiana (Massa Carrara): a simple yet memorable place, also chosen for its ability to guarantee participants a people-centric experience.

2004

IMPATTO ZERO

We take part in the Impatto Zero initiative promoted by LifeGate, offsetting our consumption with the planting of green areas in Parco del Ticino and in the forests of Costa Rica.

2003

VENTURA LAMBRATE

We move to our current premises at 15 Via Ventura, a new design hub in Milan, in the post-industrial spaces of the former Faema factory: 1200 m2 of offices (extended to over 2000 in 2014), conceived, designed and furnished with the help of our designers.

2002

DISNEYLAND PARIS

Ad-hoc training: we hold a 3-day transaction analysis course at Disneyland Paris for AD Citroën and its first line of reports/managers.

2001

E_VOLUTION

We launch e-volution, a business community platform for reps of TIM Business Promoter, still active today: this is the first in a long series of business communities, even if they did not yet go by this name.

2000

TRAINING IN THE JUNGLE

We spend 7 days in a park in the region of Rio de Janeiro, at the former IBM training school: we provide staff at the new TIM Brasile concept stores with training in creative sales.

1999

LOGOTEL IN THE WORLD

First international project in Peru for the training and design of Peru’s sales networks. New projects and customers follow: Brazil and Chile (2000), Turkey and Greece (2001), Algeria (2002), China (2005), France and Spain (2013).

1998

CONCEPT STORE

We design our first concept store for Kodak: it is the adaptation of a sales outlet format for the Italian market.

1997

RETAIL DESIGN

We provide our first consultancy in the retail segment, consisting of the “check-up” of a TIM retail store.

1996

CUSTOMER TRAINING

We launch our first training cycle for TIM consumers: for its sales network as of May, and later extended to store owners.

1995

DEALER TRAINING

We begin planning and testing the training process for the new business sales network of newly-formed TIM.

1994

ACCOUNT PLANNING

Account Planning project for SIP : this is the start of a partnership that is still ongoing today.

1993

START

Logotel is born from the intuition and willingness to take a risk of Giuliano Favini, who has always believed in sales and the importance of the role of the seller, and immediately assumes the identity of a family company. Our path, made up of our desire to amaze and to anticipate transformations, has a clearly-defined goal from the outset: the satisfaction of our customers.

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